Frequently Asked Questions
Everything you need to know about shopping with Ally Fashion
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit may vary slightly between different styles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Can I change or cancel my order after it has been placed?
Our team works fast to pack your orders, so changes are usually not possible once the order is confirmed. Please contact customer support immediately to see if we can assist.
Do you ship internationally?
Yes, Ally Fashion ships to most countries worldwide. International shipping costs and delivery times are calculated at checkout based on your destination.